The integration thesis
You bought five platforms. We make them act like one.
Cameras, switches, wireless, SD-WAN, and ticketing are not the same problem — but they are the same customer. Harris Technology Services wires every alert from every platform into a single NOC, computes severity against the open ticket in the PSA, and gives the technician one screen to act on. Engineers work tickets in the PSA; HTS keeps the integration out of the way.
The diagram below is exported as PDF, SVG, and PNG so you can include it in your own materials. It reflects the categories HTS wires — the specific platforms vary by customer.
Five categories, one customer outcome





How we wire it — frequently asked questions




Want this wired into your stack?
Tell us about your stack and what you want it to do. We will walk you through your current architecture and what the integration looks like in your environment.
Talk to HTS Support: 1-877-877-2508 · [email protected]

